Helpcenter - Frequently asked Questions

Here you will find answers to questions that are asked frequently. If you do not find what you are looking for, just contact us.

Questions according to your search (4 Results )

GERMANY

Standard shipping with DHL Paket National - ( 2 to 3 working days ): 5,90€ 
Or you can have free shipping from an order value of 50€.

EU Countries
Premium shipping with DHL Paket International - ( 3 to 5 working days ): Prices change depending on which zone your country is located in. Please check the prices at check out process.
Or you can have free shipping from an order value of 100€.

Non EU Countries
Premium shipping with DHL Paket International - ( 7 to 12 working days ). Prices change depending on which zone your country is located in. Please check the prices at check out process.

We deliver in the following countries:


Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic, Liechtenstein, Switzerland, Andorra, United Kingdom, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Northern Macedonia, Montenegro, Norway, Republic of Moldova, Serbia and Ukraine.

If you don't find the right option, feel free to contact us.

On our website under the item "Order status" you can find the current delivery status of your order.

If you want to track the delivery of your product, just contact us and we will be happy to provide you with the tracking number.

  • FREE EU SHIPPING
  • On order over € 100
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